What Our Clients Are Saying

“After dealing with printing companies that were not sensitive to our needs for accuracy, precision and statutory timing, I found KCI, who takes our needs and curtails their service to meet and exceed each and every one of our requests and deadlines. The cost savings by using KCI’s service fit perfectly into these times of budget constraints which allows us to focus our limited resources on our customers; the Taxpayer. Autumn was prompt in responding to any question or request, which took away the worry that the job wouldn’t get done correctly, or done at all.”

– Chris Renius, MAAO
Principal of Renius & Renius
Assessessment Administration Firm for:
Monroe County: Ash, Berlin, Raisinville, Whiteford, City of Luna Pier
Washtenaw County: Dexter Twp and Lima

“I’ve chosen KCI for many projects, printing and mailing. I keep coming back because their service is top notch, and the finished product is always great quality. Even on small jobs, they dedicate their best efforts, people and equipment. I know I can trust KCI to perform and please, every time.”

– John E. Chickering

“When I think about KCI, the words responsive & dependable come to mind immediately. In this business where time is so often limited, you need to count on your partners to come through every time with quality delivery. KCI does!”

– Steve VanPoolen
Partner – kreativeMotive

“We have used KCI for many years to mail our newsletters and appeals. More recently, I have turned many typically ‘in house’ tasks over to KCI. We operate on a very tight budget trying to be good stewards of our expenses. KCI has saved us money, in the big picture, with their talent and expertise in design, printing and mailing services. They do what our staff used to do, in less than half the time.

I highly recommend KCI for design, print and mail services.”

– Sandy Smith
Business Manager – The Other Way Ministries

“At KCI, I have an account manager that works hard to understand my needs; a designer who never fails to impress; and production and customer service teams that makes sure my projects are done right and on-time. The KCI team works with me to create solutions. Whether it’s pushing out a mass mailing or creating beautiful posters and promotional materials, KCI is my first (and only!) call.”

– Karen N. Flick
Communications Specialist – Grand Rapids Bar Association

“Often as we go about our daily work in business, we don’t take the time to stop and appreciate those who work with us in support of our daily mission. Now is the time to stop and thank KCI for what was done to assist us in an unfortunate situation that happened last Friday…Read more

– MIchael F. Paskewicz
Superintendent – Northview Public Schools

I have found KCI to be one the best companies to work with. Our jurisdiction has utilized their services for assessment notices, personal property statements, tax bills, monthly installment tax bills, and annual rental registration bills. KCI’s ability to handle our unique needs including bill templates for bank lockbox processing and searchable files for bill recreation have allowed us to better serve our citizens. We’ve also had unanticipated special projects that KCI handled with incredible quality, precision and efficiency. Their knowledge and experience with government programs is the reason we will continue to use KCI. Their ability to meet and most often exceeding our needs is refreshing. KCI has always been incredibly responsive. Any time I’ve had a question, concern or comment; Autumn (and everyone at KCI) has gone above and beyond to ensure our needs were meet. Their turn-around time for most jobs has us wondering just how they do it. We have experience significant savings using KCI verses printing items in house. KCI has demonstrated their willingness to embrace new technology allowing them to provide new services to better serve their clients. I would not hesitate in recommending them for any printing or communication need.

– Andrew W.C. Falkenberg, MAAO
Deputy Treasurer / Deputy Assessor
City of Kalamazoo, Management & Budget Services, Assessor & Treasurer Offices
241 West South Street, Kalamazoo, MI 49007-4796